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Testing Your Mobility Scooter Batteries Before Calling a Technician

Written by Guest Blogger: Chris Miller

Do you have a mobility scooter that is not taking you as far as it used to? Has it been a year or more since you replaced your mobility scooter batteries? If so, it is likely your mobility scooter needs a new set of batteries. However, it is good to know how to test your batteries to ensure they need to be replaced before calling a technician and buying a new set.

Today we will explain how to run some simple tests on your batteries so that you can be sure they are in need of replacement. Before doing any of these tests make sure that your mobility scooter is completely charged over night.

Locating Your Mobility Scooter Battery Indicator

First of all, you will need to locate your battery meter that shows you how much juice your battery has. As you are on the scooter operating it come to a stop with the mobility scooter key still in the on position and look for your battery gauge. The battery indicator can be digital LED lights or an analog amp meter with an orange needle.

To the left, you will see an example of what an LED meter looks like for your reference. Depending on what type of mobility scooter for sale that you found, your meter may look a bit differently. The meters shown here are from a Afikim S4 4 wheel mobility scooter and a Golden Technologies Patriot 4 wheel mobility scooter.

Now that we have identified where the battery indicator is we can tell how weak the batteries are we can start to run a few simple tests.

Testing Your Mobility Scooter’s Batteries

At a stand-still, take notice of where the battery indicator needle is or how many LED lights you have lit up on your LED meter. It should be fully charged while testing your batteries in this process. While stationary, press or push the levers that make your mobility scooter run. Be sure to be on a flat level surface for best results. If the needle or LED lights decrease rapidly as you begin to move, then your batteries are weak and need to be replaced.

Another effective way of measuring the strength of your mobility scooter batteries is to ride the mobility scooter up a slope grade that is 75% of the mobility scooter capability. A simple 6 degree grade would be ample for almost any mobility scooter. We will want to take notice of how many LED lights or what percentage the needle is on the indicator then ride up the ramp. If your battery indicator is near full and then drops to below half way, this is another good sign that your batteries need to be replaced.

Testing Mobility Scooter Charger

The next most logical choice to make when troubleshooting a power related issue is to make sure that the charger is working properly. Plug your charger in overnight and use your mobility scooter the next day. Next, you will want to read your user manual to determine the maximum distance your mobility scooter can go. If you don’t have your user manual, you can visit Mobility Scooters Direct where each product page contains a downloadable user manual. There should be a page in the user manual that contains the travel range for your mobility scooter which you will need to know. Most new mobility scooters go a long distance on a single battery charge so you might be pleasantly surprised when you find out just how long your scooter can go.

Once you’ve identified your travel range, it’s time to take the scooter for a ride. What you need to do next is simply ride your mobility scooter and keep track of the travel distance. Most manufactures base the milage of someone that is 140 lbs so if you are over this weight guideline you will not reach the maximum distance with your mobility scooter. Once you have drained the scooter, charge the batteries again overnight and repeat. If you get a similar distance out of your batteries, then your charger is working to its best capacity. If you get a significant less milage from the day before, you may need to replace the charger with the same specifications as your original charger.

Testing Your Batteries With A Multimeter

The absolute best way to identify the power left in a mobility scooter battery is to test them. A local mobility scooter store will be able to help you test them if you’re able to find one. The problem is there aren’t many mobility scooter repair stores in areas that are not densely populated. If you do find one nearby, hopefully they will be fair with you and offer a good price on a set of new batteries. You might be able to replace them on your own to save some money.

If you have a simple multimeter you can get a good idea of where your mobility scooter battery level is. A multi-meter is a tool used to measure electrical current and continuity in many different type of electrical wave lengths. Mobility scooter batteries are 12 vDC each. Most mobility scooters contain two batteries combined to operate on 24 volts. Using a multimeter set the dial to vDC. Next you will want to locate the charging port and place the red and black leads in to the left and right holes. It does not matter which lead is placed in each hole. You should get a reading of 24 – 25vDC. Anything below 23 volts is considered to be not good with mobility scooters. Now to test the load you will want to turn the scooter on an operate the mobility scooter with the leads in place as they were. The volts will dissipate as you are riding the mobility scooter. If the voltage drops more than 2-3 complete volts your batteries should be replaced.


Florida Locations to Close in Preparation for Hurricane Irma

Satellite view of Hurricane Irma as it appears by The Weather Channel

Closure Update 9/8/17: We will be adding our Savannah GA location to the list of closures. We will be closing the Savannah location at noon today (9/8) and will remain closed through at least Monday. 


To prepare for Hurricane Irma, our Miami, Ft. Lauderdale and Lake Worth locations  closed today (9/7) at 12:00 noon and will remain closed at least through Monday. Our Ocala, Clermont, Orlando, Bunnell, Jacksonville, Tampa and Largo locations will be closing at 12:00 noon tomorrow (9/8) and will remain closed on Saturday (9/9)

For everyone in the path of the storm we urge you to follow all local and state government’s authority’s request to evacuate when necessary.

To all our Florida MobilityWorks family and friends you are in our thoughts and prayers as this historic storm bears down on the South Florida coast.

If you are a client and need to get in touch with any of our Florida personnel, please call our Client Care Center at 1-877-275-4907 and we will relay messages to them as best we can.  You can also write to us electronically at Contact Us. A chat feature is also an option when visiting our website.

To learn more about the Hurricane Irma  and updates on its path, please visit the National Hurricane Center website or The Weather Channel.

September 5th is International Charity Day

Abel Garcia is a 10 years old quadriplegic that lives in San Antonio, Texas. He started a GoFundMe campaign that we’ve added to our Crowdfunding page.

In the wake of Hurricane Harvey that devastated parts of Texas and Louisiana, we felt it was appropriate to share that September 5th is International Charity Day.

September 5th is recognized by the United Nations General Assembly as the International Day of Charity. The purpose of this recognized day is to help raise awareness for charity related activities all over the world for individuals and families, charitable, philanthropic and non-profit organizations whether it may be local, regional or global level.

The International Day of Charity was conceived as a Hungarian Civil Society to enhance visibility, organize special events and increase social responsibility and public support for charitable causes. The holiday was officially recognized in 2012 by the United Nations.

In honor of this recognized day, please take a moment to read more about some of the individuals and families who could use your support in achieving their dream of a wheelchair accessible van. To learn more about Abel Garcia’s story (pictured above), go to his GoFundMe page here

Red Cross efforts continue to help those in need following Hurricane Harvey. Read more here.

New Location in Windsor Mill, MD to Serve the Entire Baltimore Metro Area

Parkville, MD Store Location Moving September 1, 2017 to Windsor Mill 

At MobilityWorks, our goal is to provide the solutions that fit your needs and to deliver exceptional service. To better serve you, we have relocated from the 1751 E Joppa Road location to our new facility at 2601 N. Rolling Road in Windsor Mill. This state-of-the-art facility gives us the opportunity to showcase our large selection of mobility solutions, including the new accessible Pacifica.
I would like to invite you and your family to our new location to take a tour and to reconnect with the same team you know and love.  Whether you’re in the market for a new mobility vehicle, need a rental for an upcoming vacation, or require a mobility maintenance inspection, our team members are here to ensure you connect with what matters most.  
Please contact us with questions regarding our move or to schedule your next appointment at our new location.

Jack Donovan
Regional Manager

Our New Location Serving the Entire Baltimore Metro Area

Michael O’Meara
General Manager
2601 N. Rolling Rd.
Windsor Mill, MD 21244

Check out all of our used wheelchair vans for sale online here!

Red Cross Donations Sought for Hurricane Harvey Disaster Relief 

A Red Cross volunteer is show here with a Hurricane Harvey evacuee at one of the emergency shelters. 

A Message From the American Red Cross

Many of you have asked how you can help people affected by this terrible storm, and we are truly grateful for your support. To make a donation, please visit or call 1-800-RED CROSS or text HARVEY to 90999 to donate $10. 

The American Red Cross on Facebook:

Photo shown above courtesy of the American Red Cross on Facebook. Our thoughts and prayers go out to all of the families affected by the storm. 


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