Pre-scheduled Saturday appointments and at-home demonstrations are also an option.
Now that spring is here, most of the MobilityWorks locations have recently adjusted their schedules to include or extend Saturday showroom hours. Clients wanting to stop in and look at wheelchair accessible vans for sale, or to schedule a free needs analysis with a Certified Mobility Consultant, are encouraged to view the individual hours of each location on our website. Most of the stores are open on Saturday’s starting at 9 AM in the morning.
Below are a few commonly asked questions about Saturday hours and scheduling an appointment at one of our stores. Please let us know if you have other questions!
Frequently Asked Questions
The location near me has Saturday hours posted on the website. Do I need to call ahead?
We encourage all people to call ahead or to schedule an appointment – just in case there are other pre-scheduled clients being helped that day. We don’t want someone waiting for an extended period of time if it can be avoided. Call us at 1-877-275-4907. A Client Care Center representative will verify the availability of a consultant for when you plan to arrive.
What if the location near me doesn’t have Saturday hours?
Our staff will make special arrangements when necessary to meet on a Saturday. However, an appointment must be pre-scheduled in advance. Just contact our Client Care Center at 1-877-275-4907 and tell them when you can come in for a visit. Our Client Care Center representatives are also available to help with any phone or chat questions during Saturday and Sunday hours.
Can I bring additional family members or friends to the appointment?
Absolutely! We will be happy to demonstrate the different types of conversion vans and ramp options to everyone that you bring along.
What if I don’t have accessible transportation to get to a MobilityWorks location?
If you are unable to get to a MobilityWorks location and want to meet with a Certified Mobility Consultant about a specific van or type of conversion, we will make arrangements in many cases to bring a van to your home. A consultant may also want to pick you up in one of our vans and bring you to the showroom, depending on how far you live from the store and what options you are interested in seeing – such as transfer seats and hand controls.
Note: depending on travel distance and availability, some home visit restrictions may apply. We will try to accommodate as many requests as possible. Contact the store for details.
My spouse that is in a wheelchair can’t attend the appointment. Should I still come in?
Ideally we’d like to have the person in the wheelchair there with you for a complete needs analysis, but we also understand that situations can arise. If the person in the wheelchair isn’t going to be attending, try to provide us with the make and model of the wheelchair so that we can get accurate measurements*. If you have a backup or transport chair and can bring the one to be used in the wheelchair van that would also be helpful.
*See our wheelchair measurement guide page for more details.
We will eventually want to meet with everyone involved in the vehicle purchase to make sure you are getting the right conversion and required equipment.
I don’t currently own an accessible van. Do you take trade-ins on non-accessible vehicles like my car or truck?
MobilityWorks will take any type of standard vehicle on trade, so long as we can take it for a test drive and have it inspected by one of our technicians. You will also want to make sure that you have the title. We will offer you a fair free trade-in evaluation that can then be used as a down payment if necessary.