renting wheelchair vans FAQ's

Renting Wheelchair Vans FAQ’s

Here is a list of renting wheelchair vans FAQ’s or frequently asked questions about wheelchair van rentals.
Q. What kind of vans do you rent?
A. Our most popular van is a minivan with a side ramp. Some locations also offer rear entry minivans, premium luxury minivans or full sized vans (additional charges may apply) Availability varies by location.

Q. How old do you have to be to rent a wheelchair accessible vehicle through MobilityWorks?
A. To rent a vehicle you will need to be at least 21 years of age with a valid driver’s license and full coverage insurance that will extend to a wheelchair accessible rental van. A copy of your license and insurance will need to be provided.

Q. How long in advance do I need to make a reservation?
A. Our vans are in high demand and it is recommended that you make your reservations at least a couple of weeks in advance. The summer months and holidays tend to book up early so it is best to call as early as possible.

Q. If I am arriving at a local airport or can’t get to your location, can you deliver the van?
A. In many cases we can provide delivery of a van. Additional charges will apply. Please notify your rental coordinator at the time of booking your rental if you require this service so drivers can be scheduled and your coordinator can give you a price on this service.

What do I need when I call and book a reservation?
  1. Current driver’s license for all drivers.
  2. Insurance card complete with agent’s name and contact information.
  3. Flight information if applicable.
  4. Pick up dates, times and location if pick up/ delivery service is requested.
  5. Debit card or major credit card to hold the reservation (no deposit required on card)
  6. Inform your rental coordinator if the wheelchair being used is exceptionally wide or tall.

Cancellations:
Full refunds are provided if a 24 hour advance notice is provided. For any notice under 24 hours, a $75 cancellation fee would apply.

Payment:

  • Payment is due in full at the time of delivery
  • All airport rentals will be charged 72 hours or 3 days prior to the rental delivery

*Subject to availability. Pre-scheduled appointment required and presentation of active or inactive military ID. Offer expires 12/31/18. Limit one coupon per customer. Promotional Code:10%OFFVET