Accessible Vehicles and Solutions in Buffalo New York

Buffalo New York

3560 Sheridan Drive
Amherst, New York 14226
Only by Appointment on Saturday
  • Buffalo New York
Excellent
MobilityWorks4.4
Based on 54 reviews
Paul Damstetter
1 week ago
Worse service department in the world ! These people have no clue what they are doing. Brought my van for repair in Nov 2025 and here it is July 2026 and still nothing. They had my van for 3 months to fix a simple problem and gave it back to me with more problems than existed before and when they couldn't figure out what was wrong they just gave up. Even after firing the service manager and me calling the corporate offices nothing ! New service manager looked at my issues so he could order parts in May and said I would be contacted - NOT ! Service manager said parts are hard to come by - he lied i found another mechanic who got the parts in 5 days. And the problems caused by and not fixed by Mobility Works was fixed by a new Braun certified mechanic at Basil Chevy in less than 1 hour (thank God I called Braun by mistake and they said try Basil) In order to post this review I had to give 1 star but rest assured these people do not even deserve any stars. Do yourself a favor and go anywhere else !
L Q
2 weeks ago
We purchased a van from them last year. I’ve been calling to order a part for the last two months. Have left several messages on voicemail and live person for the service department to call me. No one has called but they were quick to call when we wanted to buy the van! Poor customer service and follow up.
Julie Quinn
2 months ago
June 2026 Update: Andy no longer works there and my next service situation took over a month with super difficult communication. Luckily the receptionist had patience and I had to be super persistent. Another manager promised me he'd help and when I called the number he gave me it was a Chicago location and they told me he works on the road. Literally one of the worst customer service experiences ever. I will be seeking service elsewhere in the future. Prior to April 2026 Andy in service was so helpful with a repair for a folding seat ( cable adjustment) for our 2017 Dodge Caravan. I was in and out quickly and they were very fast. I would highly recommend them and plan to use them again for any future customers needing mobility service.
Response from the owner:Hi Julie, thank you so much for your wonderful 5-star review! We’re thrilled to hear you had a great experience with our team. Providing dependable mobility equipment and outstanding service is always our goal, and your feedback means a lot to us. Thank you for your trust and support, and we look forward to assisting you again in the future.

Mobility Products and Services At This Location

A row of parked minivans and a white passenger van in a parking lot on a sunny day.

Wheelchair Accessible Vehicles

We offer new and pre-owned wheelchair accessible vans in side-entry and rear-entry configurations from manufacturers including Driverge Vehicle Innovations, BraunAbility and Vantage Mobility. Our team works with clients to identify the right vehicle based on…

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Service Tech checking oil of vehicle

Accessible Vehicle Service & Maintenance

Our NMEDA Certified Technicians provide wheelchair van service and maintenance, including ramp and lift repairs, preventative maintenance and adaptive equipment inspections. We service most major mobility manufacturers, including vehicles purchased elsewhere.

Wheelchair Van Rentals

MobilityWorks offers wheelchair accessible van rentals for short-term and long-term needs, including travel, recovery and special events.

Mobility Aids & Equipment

MobilityWorks carries trusted mobility equipment to support safe, independent travel. Explore wheelchair lifts, hand controls, scooter carriers, and adaptive driving solutions, all available with expert installation.

man in MobilityWorks shirt sitting at a desk

Financing

MobilityWorks partners with lenders who understand the value of your conversion equipment, offering you a no hassle buying experience. We can customize the terms of your financing; including the length of your loan or lease,…

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About Buffalo New York

MobilityWorks provides wheelchair accessible vehicles and mobility solutions for clients across New York. Our Certified Mobility Consultants offer personalized guidance, taking the time to understand your needs and recommend the right solution. When you schedule an appointment, you’ll receive dedicated, one-on-one support from vehicle selection and installation to service, rentals, and long-term care, so you can move forward with confidence.

Areas Serviced

Buffalo, NY • Rochester, NY • Niagara Falls, NY • Batavia, NY • Lockport, NY • Tonawanda, NY • Adams Basin, NY • Akron, NY • Albion, NY • Alden, NY

Nearby Locations

Bedford Heights Ohio

5040 Richmond Rd.
Bedford Heights, OH 44146

Pittsburgh Pennsylvania

1012 Seco Road
Monroeville, PA 15146

Akron Ohio

810 Moe Drive
Akron, OH 44310

Detroit Michigan

1604 E. 14 Mile Rd
Madison Heights, MI 48071

FAQs

Most MobilityWorks stores are open Monday through Friday, 8 AM to 5 PM. Saturday appointments may be available at select locations. Please check with your local store or give us a call at 877-275-4907. MobilityWorks stores are not open on major holidays.

MobilityWorks offers the ability to purchase a wheelchair accessible van online, in store, or at home. Call 877-275-4907 or send us a message to be paired with a Certified Mobility Consultant. Our Certified Consultants will assist you with scheduling an appointment, an individual needs analysis, vehicle selection, purchasing a vehicle, delivery and set up, and more.

All MobilityWorks locations provide wheelchair van sales, wheelchair van rentals, service and maintenance, ProtectionWorks Roadside Assistance, financing, veterans assistance, and grants assistance. Some locations also offer home mobility solutions.

Yes. Every MobilityWorks store offers accessible parking and restrooms designed for wheelchair users. 

Our Buy Now program is ideal for clients who prefer the convenience of shopping online, are not conveniently located near one of our 90+ locations, and prefer delivery to their home. If you’re looking for a pre-owned wheelchair van or a power scooter, MobilityWorks is ready to deliver anywhere in the Continental U.S.

Yes, wheelchair accessible van rentals are available at all MobilityWorks locations. Learn more at https://www.mobilityworks.com/wheelchair-vans-for-rent/

In some areas, MobilityWorks can provide transportation to and from our stores, depending on availability. Contact your local store for details. 

Yes, wheelchair accessible vans, as well as non-accessible vehicles, can be serviced at MobilityWorks locations.