Accessible Vehicles and Solutions in Bedford Heights Ohio

Bedford Heights Ohio

5040 Richmond Rd.
Bedford Heights, Ohio 44146
Only by Appointment on Saturday
  • Bedford Heights Ohio
Excellent
MobilityWorks4.3
Based on 86 reviews
Lizz Scheible
2 months ago
I am never one to write a bad review of a business, but I feel that this review is warranted.

We have never received updates on our bus after service appointments. Had to call every other day and beg to talk to someone to find out what was going on. I often left a voicemail, in which I left my number clearly on every voicemail I left them, but they told our property manager at one point, that "they had the wrong number"

there were several times when I was told that no one was available to speak to me, but they told someone would call me by the end of the day and it never happened.

This is not like a 1 time thing, they had our bus for over 2 weeks and it was over a week after our service appointent before finally someone reached back out to me.

The last time, I had asked, during a rare conversation with an employee, if an oil change on our bus was possible since it was in the shop there for so long, and I was told it was no problem. When we came to pick up the bus days later, they simply told the driver, sorry we werent able to do the oil change.

I just feel that all of this is unacceptable, and we will be looking for service elsewhere.
Response from the owner:Hi Lizz. Thank you for sharing your feedback, and we are truly sorry for the frustration you experienced. We apologize for the lack of communication and follow-through during your bus service. We do show a couple emails and communication with our team so we would love to talk with you further. We would sincerely like to resolve this so that we may provide the service you deserve and we may earn your business again in the future. We take your concerns seriously. Can you please call our store General Manager at 440-951-4335?
George Henshaw
2 months ago
There are two Mobility Works dealers in the area and I've been a customer of each one since 2023--hands-down this Bedford Heights location is the one to choose. Great service department and best for sales: great selection, impressive showroom with 3 van brands: Toyota, Honda and Chrysler with all ramp styles. Broad selection of scooters, driver assists and more.
Response from the owner:Thank you so much George for your glowing 5-star review and for choosing our Bedford Heights location! We’re thrilled to hear you enjoy our service department, sales team, and the wide selection of vans, scooters, and driver assists we offer. Your detailed feedback means a lot and helps others know what to expect. We truly appreciate your loyalty since 2023 and look forward to continuing to serve your mobility needs for years to come.
josh koehler
4 months ago
Customer service was incredible. They explained all of the different options available to us and, once we made our decision, they quickly got the vehicle we needed for our daughter.
Response from the owner:Wonderful! Thank you for taking the time to share this feedback about our Bedford Hts., OH store. We are thrilled to have assisted in getting you a comfortable and safe ride for your daughter and family. Thank you for choosing MobilityWorks. We look forward to seeing you again for maintenance or any other needs.

Mobility Products and Services At This Location

A row of parked minivans and a white passenger van in a parking lot on a sunny day.

Wheelchair Accessible Vehicles

We offer new and pre-owned wheelchair accessible vans in side-entry and rear-entry configurations from manufacturers including Driverge Vehicle Innovations, BraunAbility and Vantage Mobility. Our team works with clients to identify the right vehicle based on…

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Home Accessibility Solutions

Stay in the home you love! We install, service and repair home accessibility solutions including stair lifts, wheelchair ramps and platform lifts for your home. Call or stop by our showroom!

Service Tech checking oil of vehicle

Accessible Vehicle Service & Maintenance

Our NMEDA Certified Technicians provide wheelchair van service and maintenance, including ramp and lift repairs, preventative maintenance and adaptive equipment inspections. We service most major mobility manufacturers, including vehicles purchased elsewhere.

Wheelchair Van Rentals

MobilityWorks offers wheelchair accessible van rentals for short-term and long-term needs, including travel, recovery and special events.

Mobility Aids & Equipment

MobilityWorks carries trusted mobility equipment to support safe, independent travel. Explore wheelchair lifts, hand controls, scooter carriers, and adaptive driving solutions, all available with expert installation.

man in MobilityWorks shirt sitting at a desk

Financing

MobilityWorks partners with lenders who understand the value of your conversion equipment, offering you a no hassle buying experience. We can customize the terms of your financing; including the length of your loan or lease,…

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About Bedford Heights Ohio

MobilityWorks provides wheelchair accessible vehicles and mobility solutions for clients across Ohio. Our Certified Mobility Consultants offer personalized guidance, taking the time to understand your needs and recommend the right solution. When you schedule an appointment, you’ll receive dedicated, one-on-one support from vehicle selection and installation to service, rentals, and long-term care, so you can move forward with confidence.

Areas Serviced

Cleveland, OH • Euclid, OH • Kent, OH • Chagrin Falls, OH • Eastlake, OH • Hudson, OH • Medina, OH • Mentor, OH

Nearby Locations

Akron Ohio

810 Moe Drive
Akron, OH 44310

Toledo Ohio

9675 South Compass Drive
Rossford, OH 43460

Detroit Michigan

1604 E. 14 Mile Rd
Madison Heights, MI 48071

Pittsburgh Pennsylvania

1012 Seco Road
Monroeville, PA 15146

FAQs

Most MobilityWorks stores are open Monday through Friday, 8 AM to 5 PM. Saturday appointments may be available at select locations. Please check with your local store or give us a call at 877-275-4907. MobilityWorks stores are not open on major holidays.

MobilityWorks offers the ability to purchase a wheelchair accessible van online, in store, or at home. Call 877-275-4907 or send us a message to be paired with a Certified Mobility Consultant. Our Certified Consultants will assist you with scheduling an appointment, an individual needs analysis, vehicle selection, purchasing a vehicle, delivery and set up, and more.

All MobilityWorks locations provide wheelchair van sales, wheelchair van rentals, service and maintenance, ProtectionWorks Roadside Assistance, financing, veterans assistance, and grants assistance. Some locations also offer home mobility solutions.

Yes. Every MobilityWorks store offers accessible parking and restrooms designed for wheelchair users. 

Our Buy Now program is ideal for clients who prefer the convenience of shopping online, are not conveniently located near one of our 90+ locations, and prefer delivery to their home. If you’re looking for a pre-owned wheelchair van or a power scooter, MobilityWorks is ready to deliver anywhere in the Continental U.S.

Yes, wheelchair accessible van rentals are available at all MobilityWorks locations. Learn more at https://www.mobilityworks.com/wheelchair-vans-for-rent/

In some areas, MobilityWorks can provide transportation to and from our stores, depending on availability. Contact your local store for details. 

Yes, wheelchair accessible vans, as well as non-accessible vehicles, can be serviced at MobilityWorks locations.