Stef is awesome! She was able to meet us for a Saturday appointment and showed us our options. She's knowledgeable on the products and was very transparent about everything. Even after the sale she's reachable and answers our questions. I would absolutely recommend with her if you're looking for your first, or next, accessible vehicle!

Inspect the vehicle and know what you are getting before you buy!!!! We bought this vehicle for our son and this purchase has been a BIG disappointment and waste of money. While MobilityWorks may appear to provide good customer service, offer one-on-one assistance, and help families find vehicles that meet their loved one’s needs, our experience has shown that good customer service does not always mean you are getting a quality vehicle. Their wheelchair-accessible vans are expensive vehicles, so it is very important to have a vehicle, especially a used one, thoroughly inspected before purchasing to ensure it is safe, reliable, and built to last. When we chose to purchase from MobilityWorks, we believed we were buying from a reputable dealer that understood the needs of special needs families and would stand behind the quality of the vehicles they sold. Because of that trust, we worked to make sure our family could get a reliable vehicle from your company to transport our son. About a year after purchasing our wheelchair-accessible van, we began noticing several issues. The vehicle struggled when driving uphill, it made a loud noise that sounded similar to a motorcycle, and it began using far more gas than normal. After trying to determine the cause, we had the muffler inspected and discovered a huge hole in it along with a severe amount of rust underneath the vehicle. The rust was so extensive that parts of the metal completely fell apart once touched. It was obvious the rust had severely eaten away at the van’s structure and had been on the vehicle for years prior to us buying the vehicle. We were extremely disappointed by what we had been sold. After contacting the MobilityWorks location where we purchased the vehicle, very little was done to address our concerns. In addition to the rust and mechanical problems, we have continuously experienced issues with the wheelchair door and ramp. The ramp often fails to deploy, and the door frequently malfunctions or falls off the track. Because we do not have warranty coverage, we are charged approximately $190 per hour every time we bring the vehicle in for repairs. Unfortunately, the repairs only seem to work temporarily before we end up dealing with the exact same issues again. Most recently, we brought the van back to MobilityWorks for another repair to the door and ramp, and within less than two weeks the problems returned. The idea of continuing to spend $190 every visit for repairs that do not last has become financially exhausting for our family. As parents of a child with special needs, having a dependable wheelchair accessible vehicle is not optional, it is a necessity. At this point, we are left questioning whether anyone is truly taking the time to properly diagnose and fix the issue, especially since a loose component on the door that I noticed before still has not been replaced. What is most upsetting is knowing that families caring for loved ones with special needs place their trust in companies like MobilityWorks, expecting honesty, reliability, and safe transportation. Families deserve dealers that genuinely care about the quality of the vehicles they sell to families with needs and would never place another family in a vehicle with the level of rust, damage, and ongoing problems that we experienced. Update: Because the door and ramp was never repaired properly and was given a band aid fix every time it was brought in, the door has completely popped off and the side with the ramp cannot be used. They are now telling us the repair will cost well over $1000 and it’s not easy on us. It’s hard to decide whether or not we will even choose them to repair the door because of the many times we took the vehicle to them to repair the door and they never truly fixed the problem. We have to use the opposite side, which has no ramp, in order for our son to get in the vehicle. It’s not easy considering how we have to lift him. It breaks our heart because it puts more on us. It seems as if it was all about selling a vehicle not meeting the needs of the family.

Absolute exceptional experience. Would highly recommend to anyone needing a mobility vehicle. Easton is very knowledgeable and experienced in (for me) what was a very new and unknown buying experience. He took the time to listen to my needs and offered several vehicle options that would accommodate my wife's chair and her needs. Hat's off to this caring community of workers. Ask for Easton!