Since 2014, MobilityWorks has partnered with Mobility Support Solutions™ to provide this coverage from more than 35,000 towing providers throughout North America.
Our ProtectionWorks emergency roadside assistance includes towing assistance (up to 100 miles), flat tire assistance, wheelchair passenger transportation (up to 25 miles), out of fuel assistance, battery service, lost key / lockout, winching & vehicle extraction and wheelchair lift or ramp service.
Towing Assistance (up to 100 miles): When a vehicle is disabled as a result of a covered breakdown, we arrange to have it towed to the closest authorized service center. Additional charges apply only for miles beyond the initial 100.
Flat Tire Assistance: If the vehicle has an inflated spare tire, it will be installed to replace the flat. If the vehicle has two or more flat tires, or it does not have an inflated spare, the vehicle will be towed in accordance with the towing benefit.
Wheelchair Passenger Transport: When necessary, passenger transportation benefits are provided to occupants of a disabled vehicle up to a distance of 25 miles at no charge.
Out of Fuel: An emergency supply of fuel of up to three (3) gallons will be delivered if your covered vehicle runs out of fuel. You will be responsible for the cost of fuel.
Battery Service: When a vehicle experiences battery failure, we will provide jump-start service.
Lost Key / Lock-out Assistance: When keys are lost or become locked in the vehicle, authorized service will be sent to gain entry. The cost of making replacement keys or of lock repair is not covered.
Winching / Vehicle Extraction: If a vehicle is stuck in a ditch, mud or snow, but it is accessible from a normally traveled roadway, service will be given to either tow or winch the vehicle. Coverage for winching is limited to a 30-minute service call. Expenses beyond 30 minutes will be billed to the member.
Wheelchair Lift and Ramp Service: Lift Service is administered if the lift or ramp on your vehicle becomes stuck. We will dispatch and coordinate technical assistance to your location. We also can arrange for a phone consultation with a qualified lift repair technician.
Wheelchair or Scooter Assistance: Service is available if you are away from home and your mobility device stops working. We will coordinate and dispatch a qualified technician to assist with a solution. Parts and labor are the responsibility of the member.