MobilityWorks Launches New Emergency Roadside Assistance Program for Its Wheelchair Van Clients

ProtectionWorks™ Includes Accessible Transportation to a Safe Destination

For most of our clients who use a wheelchair for mobility, dealing with an inoperable vehicle or bring stuck in a snow drift is a much more stressful situation than for an able-bodied person. That’s because if the vehicle needs to be towed, getting to a destination may mean not having access to an adaptive vehicle equipped with a wheelchair ramp or lift. Getting stuck “inside” the vehicle is also a real concern. That’s why MobilityWorks developed a unique roadside assistance program, with the help of its business partner Mobility Support Solutions™, to address this very need. Anchor has over 35,000 tow providers in their network to offer quick roadside assistance in every state of the country.

With ProtectionWorks™, the trade name created for the program, clients are covered with traditional roadside emergency assistance such as towing, out of fuel, flat tire and battery jump-starting assistance. The difference is that they are also covered with getting accessible transportation to a safe destination for up to 25 miles from where their vehicle had to be towed. The program will also dispatch technicians to address the needs of a lift or ramp not deploying — or a technician to help with a mobility device not working properly, such as a power wheelchair or scooter. Clients now purchasing new or used handicap vans will be offered the program, in addition to clients that have purchased a vehicle in the past.

“ProtectionWorks provides peace of mind for our clients to know that should something go wrong, it will be easier for them to get the help they need” — Bill Koeblitz, MobilityWorks President/CEO.

MobilityWorksTV – the Place to Go for Informative Videos

A video highlighting the features of the new program can be seen on the ProtectionWorks web page. Go to www.mobilityworks.com/roadside to watch the video and to get more information on becoming a member. To view all of our videos, including product demonstrations and client testimonials in our “Reel Stories” series, go to YouTube MobilityWorks TV here.